Restaurant feedback & reviews
Turn guest feedback into 5-star Google reviews.
Capture reviews early, resolve issues privately, and grow your restaurant's reputation on Google.
- Higher
Google reviews - Resolve issues
before they go public - Happier
guests
starla
How was your experience?
4–5 stars
→ Posts to Google
1–3 stars
→ Reaches you first, resolve it privately
How it works
Ten seconds for your guest. A better rating for you.
Your café
Scan to rate your visit
How was your experience?
Tell us what happened
Powered by starla
Guest scans
A QR code on the table, the bill folder or the counter opens your rating page. No app, no sign-up.
Happy? Straight to Google
Four or five stars opens your Google review page in the same tap, with your café already selected.
Not happy? It comes to you
One to three stars opens a private form. It lands in your inbox, so you can make it right before it goes public.
Your inbox
One calm place for every note.
Private feedback from every location lands in one inbox. Assign it, add notes for the team, and mark it resolved when the guest is happy again.
- ✓All locations, or one at a time
- ✓New, in progress and resolved at a glance
- ✓Email the guest back in one tap, when they allow it
Captured feedback
All 3 locations- Maya· CangguNew
“Waited 40 minutes for the mains and nobody checked on us.”
- Tom· UbudIn progress
“Coffee was great, but the music was far too loud.”
- Sari· SeminyakResolved
“My order came out wrong twice.”
Everything after the scan
QR codes that route
Table, counter and staff QR codes. Guests rate in two taps, in their language.
Problems reach you first
Unhappy guests can tell you privately, with photos. The Google link is always there for them too.
Instant alerts
Email or WhatsApp the moment private feedback or a low Google review lands.
Every Google review, one inbox
Filter, reply and get drafted replies you edit and approve before anything posts.
Know your rush hours
See which hour complaints cluster and what to staff for.
Built for trust
Each business sees only its own data. Audit logs and privacy by default.